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This page sets out the legal framework that governs your use of gdc99, covering how we handle your account data, what rights you hold, and how to reach us when you have a question. Access and eligibility depend on local law and are available where local law permits in Malaysia.
Our legal policy applies to every account registered on gdc99 and covers all activity conducted through the platform — from wallet top-ups using Touch 'n Go eWallet and DuitNow to browsing game categories like Speed Baccarat Salon or Fishing Coral Cannon. When you open an account, you accept these terms as the operating basis for your use of the site. We update this policy when our services change, and the current version is always published here. Any material change is communicated via your registered email before it takes effect. Where local law in Malaysia imposes additional obligations or restrictions on online account activity, those requirements sit alongside this policy and take precedence if there is a conflict. Transactions processed via DuitNow or Touch 'n Go eWallet are subject to the terms of those respective payment providers, and we do not control their processing rules. Your account dashboard displays the current transaction log, and you can request a copy of your records at any time through our support channel. We aim to keep this policy written in plain language so you can act on it without legal expertise.
Deposits and wallet transfers processed via Touch 'n Go eWallet are governed by both this policy and the Touch 'n Go terms of service. We record every transaction in your account history so you can verify amounts and dates at any time after login.
DuitNow transfers are initiated through your bank's own interface and confirmed on our side once the payment clears. Your account wallet reflects the confirmed amount, and the transaction reference appears in your deposit history within your account dashboard.
FPX payments are processed through your participating bank and subject to FPX network terms. Once a transfer is confirmed by the network, the amount is credited to your account wallet and visible immediately in your transaction record after login.
Understanding the scope of this policy helps you know where it applies and where to look for additional terms when needed. The four areas below set clear boundaries so you can navigate your account confidently.
This policy governs how you open, maintain, and close your gdc99 account, including identity verification steps and the conditions under which access may be suspended. All account-level decisions are handled directly by gdc99.
Wallet funding and withdrawal requests made through Touch 'n Go eWallet, DuitNow, or FPX fall within this policy for our side of the process. The payment providers' own terms govern their side of each transfer independently.
Game titles, odds displays, and lobby content hosted on gdc99 are covered by this policy. Studios such as CQ9, PG Soft, and Pragmatic Play supply game content under separate licensing arrangements that sit outside this policy.
External links, payment provider interfaces, and any service not hosted on gdc99 operate under their own terms. We hold no responsibility for the policies of those external services, and you should review them directly before proceeding.
You have several concrete options available to you under this policy. First, you can review your full transaction history at any time — log in, head to your account dashboard, and the records are listed there by date and payment method. If any detail looks incorrect, you can raise a correction request directly via our support chat or email, and we will review the specific record within our standard handling window. Second, if you want to update your registered contact details, the account settings page shows the fields you need to edit; follow the verification steps displayed there to confirm the change. Third, if you have a question about how your data is stored or used, submit it through the support channel listed on this page and we will respond with the relevant detail. Finally, if you wish to close your account, the request can be submitted through support, and we will confirm the steps required under our account-closure process before any action is taken.
Your full deposit, withdrawal, and session history is accessible from the account dashboard after login. Records are organised by date and payment method, including Touch 'n Go eWallet and DuitNow transactions.
To update your registered email, phone number, or other personal details, open account settings and follow the verification fields shown there. Changes take effect once the on-screen confirmation step is completed.
Send any legal or data-handling question to our support team via live chat or email. Include your account username and the specific policy point you are asking about so we can respond accurately and without unnecessary back-and-forth.
If you decide to close your account, contact support to initiate the process. We will confirm the steps involved, including any pending balance handling, before the closure is finalised. No irreversible action is taken without your explicit confirmation.
Our support team handles policy queries, account correction requests, and legal questions through the channels below. For anything time-sensitive, live chat is the quickest path.
Available directly from the gdc99 site. Start a chat session from the help icon on any page to reach our support team for account, legal, or policy questions.
Send a detailed query to our support email address listed in your account dashboard under the Help section. Include your username and the specific issue so we can respond accurately.
Your account dashboard after login contains your transaction history, settings, and a direct link to raise a support request. Check here first for record-related questions before reaching out.
We keep your account and session data to operate the platform and fulfil our legal obligations in Malaysia. Data is not shared with third parties except where required by law or where a payment provider like DuitNow or Touch 'n Go eWallet needs it to process your transaction. Cookies on gdc99 are used for session management and to keep your lobby state between visits; you can review cookie settings through your browser. Account security relies on your login credentials, and we recommend keeping those private. If you believe your account has been accessed without your permission, contact support immediately through live chat so we can review the session log and act accordingly.
We retain account and transaction records for as long as required by applicable law and our operational needs. Once those periods expire, records are removed from active systems. You can request detail on what we hold by contacting support.
Session cookies keep your login active and preserve lobby state between pages. Analytics cookies help us understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Your account is protected by your login credentials. We do not share passwords or access tokens. If you notice unexpected activity on your account, reach support via live chat and we will review the relevant session records promptly.
If you want to request a change to how your data is handled, or ask a specific question about retention and usage, email our support team with your account username. We respond to data-related requests in line with our standard handling process.
These are the questions we receive most often about how this policy works, what rights you hold, and how to act on them.
Yes, this policy applies to all accounts registered on gdc99. Eligibility and access depend on local law and are available where local law in Malaysia permits. If you have a specific question about your region, contact our support team for clarification.
Log in to your account, then open the account dashboard. Your transaction history is listed there by date and payment method, including records for Touch 'n Go eWallet, DuitNow, and FPX transfers. No additional steps are needed to view it.
Yes. Raise a correction request through live chat or email support. Include your username and the specific transaction or record in question. We review the detail and respond through the same support channel you used to submit the request.
When you close your account, we retain records only for as long as required by law or our operational obligations. After those periods are met, data is removed from active systems. Contact support to start the closure process and we will confirm the steps before anything is finalised.
Send your question to our support team via live chat or the email address listed in your account dashboard under the Help section. Include your username and the specific policy clause you are asking about so we can respond with the relevant detail accurately.
This policy covers gdc99's side of every transaction. Touch 'n Go eWallet, DuitNow, and FPX each operate under their own separate terms. We recommend reviewing those terms directly on the respective provider's platform if you have questions about their processing rules.